August 23, 2017
Sedona Educational Workshop
Carol Mixon-Krendl and Richard Marmor on Legal & Operational Issues
Sedona Community Center
Improving Store Operations by Carol Mixon-Krendl, Legal Q&A by Richard Marmor
We invite all AZSA members, especially those in the northern part of the state, to join us in cool Sedona for an evening of operational and legal education. Refreshments will be served before the presentations, which include:
Improving Store Operationsby Carol Mixon-Krendl, owner of SkilCheck Services and AZSA board member
Legal Q&Aby Richard Marmor, Chair of AZSA's Legal & Legislative Committee and the AZSA Answer Man
Carol's fun and fast paced session will help you improve all aspects of your self-storage property to make you even more effective and successful. The presentation will reinforce the importance of basic store operations, stellar interaction with the public, and how to make your business more profitable. Topics include:
- Property maintenance
- Increasing rent
- Reducing expenses
- Rental agreement presentation
- Collection calls
- And more!
Richard's session focuses exclusively on YOUR questions, offering practical answers that are consistent with Arizona law and AZSA resources - delivered with that certain humor we've come to know and love.
|Who:||AZSA Members - especially those in Northern Arizona|
|What:||Sedona Educational Workshop|
|When:||6:30-8:30 pm, Wednesday, August 23, 2017|
|Where:||Sedona Community Center, 2615 Melody Lane, Sedona AZ|
|Why:||To help you strengthen your self-storage business|
|Cost:||Free to Members|
All owner/operators, managers, and prospective owners participating in the webinar will receive a $25 voucher for a discount on your registration for the 19th Annual Arizona Self-Storage Conference, September 27-28, 2017, Wild Horse Pass Hotel & Casino.
About the Speakers:
Carol Mixon-Krendl is the owner of SkilCheck Services, Inc., a mystery shopping, development, sales training, auditing and self-storage consulting firm. Starting out in the industry in 1984 with National Self Storage, then one largest self-storage operations in the country, Carol developed the curriculum for the first training school in the industry, used with over 200 self-storage managers. She has written 12 industry related manuals, including an Operation and Policy Manual sold by the Self Storage Association, and over 100 articles for the Mini-Storage Messenger, Self-Storage Journal, Inside Self-Storage, Insider SSAA, AZSA’s Behind Closed Doors, Units and Directions magazines. Carol has traveled around the world speaking and educating people in the self-storage industry. She has developed and managed over 200 properties in 9 states. Carol serves on the AZSA Board and has been on the board of the SSA and CSSA.
Richard Marmor has been in the self-storage industry in the Phoenix area for over 30 years. He was the founding president of AZSA, and is the Chair of our Legal & Legislative Committee. As an attorney and AZSA's lobbyist in the Arizona Legislature, Richard authored many of Arizona's self-storage industry laws, as well as AZSA's standardized lease, most of our operational forms, and legal articles - all found on this website in the Members Area. He is a regular speaker at AZSA educational workshops around the state, and his articles appear regularly in AZSA's newsletter Behind Closed Doors.