AZSA Legal and Operational Insights
Running a self-storage facility means managing more than just units. This section offers quick, practical guidance on the issues owners and managers face daily.
From abandoned vehicles and delinquent tenants to police visits and lease questions, these articles help you stay informed, compliant, and protected.
AZSA is here to support your success with clear, Arizona-specific information you can trust.
By Richard Marmor, Esq.AZSA Legal & Legislative Chair Recent calls suggest that we need to understand when the tried and true – and expensive – certified-mail-return-receipt-requested form of notice must still be used, and when the much cheaper certificate-of-mailing is... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair One of the more rewarding aspects of our industry is its heart. I think every one of us has from time to time given away free storage space to worthy organizations. I’m here to tell you to stop giving it away for free. Don’t... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair We’ve all heard the phrase, “You learn something new every day.” Some years ago, I decided to test that hypothesis. I started a log to see if I would indeed have a daily entry. It proved to be largely true, at least for... Continue Reading
May 4, 2020 From: Richard Marmor Chair, Legal & Legislative Committee Arizona Self-Storage Association Previously Recognizing that self-storage is just another division of the broader commercial real estate industry, we are reminded that at bottom we are landlords. The Governor’s... Continue Reading
Be Careful When Reporting Delinquent Tenants By Christopher A. LaVoy, Esq.Tiffany & Bosco, P.C. Sometimes the only solace to be had from an unpaid debt is reporting the debtor to the credit reporting agencies who will haunt the person with it. But, in doing so, you must be careful not to get... Continue Reading
By Christopher A. LaVoy, Esq.Tiffany & Bosco, P.C. Recently several mini-storage operators have contacted me about what to do when a tenant dies. The question normally comes up when a relative of the deceased tenant comes forward asking for access to the unit. The operator would like to help... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair The tenant died,” said the caller. “And someone is here with a copy of the tenant’s will. He is claiming he has a right to the contents of the space. He brought the police...” The conversation went downhill from... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair A recent caller had a tenant that was several months in arrears. Naturally the unit was over-locked. Later, they discovered that the contents of the unit were no longer there. The tenant had somehow managed to secret them out of the... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair I host a round-table discussion each year on sale and foreclosure issues at AZSA’s Annual Conference and Trade Show. I was surprised this year by how many times I was asked this question. Some managers went so far as to tell me that... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair A recent inquiry suggests that some things bear repeating. According to this manager, some years ago a previous manager had changed the name of a tenant in the records from A to B, although nothing appeared in the files to document the... Continue Reading
By Richard MarmorAZSA Legal and Legislative Committee Chair Let’s start with the obvious. Suppose that while preparing to auction a defaulting unit you only send the first required letter by verified mail and fail to send out the second letter by conventional first-class mail. We all know... Continue Reading
By Richard Marmor, Esq.AZSA Legal & Legislative Chair HIPAA, aka the Health Information Portability and Accountability Act, is the law that protects the privacy of your health information. It compels your health care providers to pepper you with policy disclosures and those annoying forms you... Continue Reading
